Terms of Service
Version 2026-10-01. Effective October 1, 2026 (America/Chicago).
1. Accounts & Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to create an account. You are responsible for keeping your credentials secure and for activity under your account.
2. Communications & Marketing
If you opt in during signup, you agree to receive marketing emails from GO LIVE TOWN about features, events, partner offers, and announcements. You may unsubscribe at any time using the link in any marketing email. Transactional emails (order receipts, password resets, account notices) will continue regardless.
3. Sharing With Other Businesses
GO LIVE TOWN does not currently share your contact information with advertisers, venues, partner musicians or other partners for their own promotional or marketing purposes, and has no agreements to do so. Service providers that run GO LIVE TOWN for us — such as payment processing (Stripe), email delivery and hosting — process information only to provide those services, as described in the Privacy Policy, and that is not promotional sharing. If promotional sharing is ever proposed, we will not do it unless, before any sharing, (a) you give a separate opt-in for that specific sharing, and (b) the receiving business has signed an agreement limiting use to the purpose you agreed to and requiring it to honor opt-outs. An earlier optional signup checkbox about partner offers is not treated as permission to share.
4. Broadcaster Obligations
By going live you confirm you have full authority to film and stream the venue and performance, and have secured all clearances from performers, songwriters, publishers, PROs, and other rights holders. You grant GO LIVE TOWN the right to host, reproduce, livestream, and replay your broadcast, and you indemnify GO LIVE TOWN against any claim arising from it.
5. Musician Obligations
By publishing music for sale you confirm that all uploaded songs, recordings, lyrics, compositions, and artwork are your original work or fully cleared with all rights holders. You grant GO LIVE TOWN the rights described in the Musician Agreement, accept the revenue split (GO LIVE TOWN keeps 10% of each full payment; you receive the remaining 90% and pay Stripe's actual processing fees, refunds and chargebacks from it), and indemnify GO LIVE TOWN against any claim arising from your content. GO LIVE TOWN is not liable for, and shall be held harmless against, any infringement, royalty, songwriter, publishing, or rights-holder claim relating to musician-uploaded content.
6. Business / Advertiser Obligations
You confirm that all business information, logos, and offers you submit are accurate and that you have the right to use them. You agree to comply with applicable advertising laws and to honor any offers shown on the platform.
7. Advertising Subscriptions, Trials, Renewals & Refunds
Free listings. Free business listings cost nothing, remain public, and are never hidden for nonpayment.
Free trial. Paid Banner and Local Spotlight plans start with a 30-day free trial. A valid payment card is required to start the trial and is stored by our payment processor, Stripe. You are not charged during the trial. One trial per business and per payment customer.
Pricing & auto-renewal. Introductory launch pricing: Banner is $9.99 per month or $99.00 per year, and Local Spotlight is $19.99 per month or $199.00 per year. Annual plans include two months free. When the trial ends, and at the end of every billing period thereafter, your subscription renews automatically at the then-current price for your plan until you cancel.
Monthly launch rate lock. Your monthly rate is locked for 24 months from your first paid billing date, while your subscription remains active. This is not a 24-month contract — you can still cancel monthly at any time. Cancelling ends the rate lock; restarting later uses the then-current offer. The rate lock applies to your original plan. Switching plans uses the then-current offer and does not restart or extend the original lock. Annual billing is unchanged and is not covered by the monthly rate lock.
Cancellation timing. You may cancel at any time in the billing portal. Cancellation stops future renewals. Your paid placement remains available through the end of the period you already paid for, after which your listing reverts to a free directory listing. Your data is preserved.
Monthly refunds. Monthly payments are not refundable. You keep access through the current paid period.
Annual refunds. If you cancel an annual plan, a refund may be issued only for unused FULL months, calculated from your next monthly anniversary. Used months and any month currently in progress are never refunded. Annual refunds are reviewed manually by GO LIVE TOWN, are not automatic, and may be reduced by nonrefundable payment processing fees. Approved refunds are returned to the original payment method.
Failed payments, 10-day grace period & hiding. If a renewal payment fails, your subscription is marked past due and GO LIVE TOWN promptly emails the account owner once about that failure. Your listing stays visible for a 10-day grace period measured from the first failed payment; later payment retries do not extend the grace period or send repeat notices. If payment has not succeeded by the end of that grace period, your entire listing is hidden from the public, including your business page, the directory, the homepage and all live-stream and replay banners, and it stays hidden if the subscription later ends for nonpayment. All of your data is preserved. Permanently free listings are never hidden for nonpayment.
Restoration. When a payment later succeeds (or you start a new plan), your placement and public visibility are restored automatically. Canceled or unpaid subscriptions never retain paid placement.
Notices. GO LIVE TOWN sends the failed-payment email described above. Payment receipts and trial-ending notices are sent by our payment processor where it is configured to send them. You are responsible for keeping a valid card on file; you can always fix a payment or cancel from the "Manage billing" button on your business dashboard. GO LIVE TOWN does not currently send SMS billing notifications.
8. Prohibited Content
You agree not to upload, broadcast, or publish content that is unlawful, infringing, defamatory, obscene, harassing, or that violates any applicable law. GO LIVE TOWN may remove content and terminate accounts at its sole discretion.
9. DMCA & Takedown
GO LIVE TOWN operates under the DMCA safe harbor and will respond to valid takedown notices. Repeated infringement results in account termination.
10. Indemnification
You agree to defend, indemnify, and hold harmless GO LIVE TOWN, its operators, employees, agents, contractors, and affiliates from and against any and all claims, damages, liabilities, losses, judgments, settlements, fines, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the service, your content, or your breach of these Terms.
11. No Warranty; Limitation of Liability
The service is provided "as is" without warranty of any kind. To the maximum extent permitted by law, GO LIVE TOWN's aggregate liability arising from or related to these Terms is limited to the fees you paid GO LIVE TOWN in the prior 12 months or USD $100, whichever is greater.
12. Changes
GO LIVE TOWN may update these Terms. Every version shows its version label and effective date. Before a material change takes effect, we will give affected users clear advance notice by email and in the app, describing the change, its effective date, and how to cancel or close your account before it applies. We will ask for your affirmative agreement before any new charge, any price increase on your plan, or any materially expanded use or sharing of your personal information; without that agreement, the change will not apply to you. Continued use alone never counts as agreement to those changes.